Aldea Balam Hotel - Tulum

3-star outdoor pool retreat with pet-friendly rooms in Tulum

Outdoor Pool & Garden Oasis

Aldea Balam offers a year-round outdoor swimming pool surrounded by lush garden, with sun loungers and beach chairs for guest relaxation. The property provides free bicycle rental to explore the nearby area at one's own pace. Guests can also use the public bath and the terrace for additional comfortable lounging.

Accommodations & Room Amenities

The hotel's air-conditioned family rooms include private bathrooms and offer garden views from a terrace, balcony, or patio. Select rooms at Aldea Balam come with a private entrance and a kitchenette for extended stays. Daily housekeeping and in-room breakfast service are available to all guests.

Dining & On-Site Services

The on-site restaurant serves American, Mexican, and Caribbean cuisine for lunch, with a bar and a coffee house on the property. Aldea Balam Hotel provides a complimentary continental or American breakfast each morning, and room service is offered throughout the day. Fruits and wine or champagne are available upon request for an additional charge.

Pet-Friendly & Family Facilities

Aldea Balam welcomes pets, providing pet bowls and ensuring comfortable stays in family rooms. The property features family rooms and a picnic area with outdoor furniture for group gatherings. Multilingual staff at the 24-hour front desk assist with tour organization and luggage storage.

Location & Transportation

The hotel offers free private parking on-site and a shuttle service to Tulum International Airport (40 miles) and Tulum Archeological Site (15 miles). Guests can take advantage of street parking and bicycle rental for independent exploration of the quiet surroundings. The nearby bus stop provides access to Tulum's center, with the collectivo dropping guests directly at Aldea Balam's entrance.

• Outdoor Pool: Year-round swimming with sun loungers and garden
• Rooms: Family rooms with garden views, terrace, private bathroom
• Dining: American & Caribbean restaurant with breakfast included
• Pet-Friendly: Pets allowed with bowls and family-friendly facilities
• Location: Quiet area, 15 miles from Tulum ruins, free parking
• Service: 24-hour front desk, multilingual staff, bicycle rental